Staff Nurse – Experience

Job Description:

We are seeking a dedicated and professional Hospital Receptionist to join our team in Dubai. The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to handle administrative tasks efficiently. As the first point of contact for patients and visitors, you will play a crucial role in ensuring a positive experience at our hospital.

Responsibilities:

• Greet and assist patients, visitors, and staff in a friendly and professional manner.
• Manage the hospital’s front desk operations, including answering phones, directing calls, and providing information.
• Schedule and confirm patient appointments, ensuring accurate and timely entries in the hospital management system.
• Handle patient registration, including verifying and updating personal and insurance information.
• Assist with billing inquiries and process payments when necessary.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Coordinate with medical staff to manage patient flow and reduce waiting times.
• Respond to patient and visitor inquiries, providing accurate information and assistance.
• Handle administrative tasks such as filing, photocopying, and managing correspondence.
• Ensure confidentiality and privacy of patient information in accordance with hospital policies and regulations.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.
• Proven experience as a receptionist, preferably in a healthcare setting.
• Excellent verbal and written communication skills in English; proficiency in Arabic is an advantage.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficient in using office software (e.g., MS Office) and familiarity with hospital management systems.
• A friendly and approachable demeanor with excellent interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Customer-service oriented with a positive attitude.

Preferred Qualifications:

• Previous experience in a hospital or healthcare environment.
• Knowledge of medical terminology and healthcare procedures.
• Certification in medical office administration or related field.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Comprehensive health and wellness programs.

If you are a compassionate and organized individual with a passion for providing exceptional patient service, we would love to hear from you. Apply today to join our dedicated team and contribute to the health and well-being of our community.